When
we listen to people, we listen through "filters"
that may color what we hear. It is important
to think about these filters before responding
to what someone said. The following lists some
examples of filters:
Personal interests
Preconceived notions and expectations
Voice tone
Biases and prejudices
Appearance
Positions of authority or
lack thereof
Time
Mood
Noise and distractions
Relevance
Vocabulary and jargon
Body language and gestures
Values and beliefs
Attitudes and strong feelings
[1]
Adapted with permission from Soil and Water
Conservation District Outreach: A Handbook for Program
Development, Implementation and Evaluation .
Ohio Department of Natural Resources, Division of
Soil and Water Conservation, 2003.