Group Awareness, Management and Exploration Skills[1]

A. Ten Difficult Group Participants

Explore ways to facilitate groups where participants are exhibiting typical difficult behaviors.

B. Knowing When and How Much to Steer the Ship, Joellen Killion, National Staff Development Council, Journal of Staff Development , Winter 1998 (Vol. 20, No. 1).

C. Parliamentary Procedure

Parliamentary procedure is a specific set of rules for the easy and orderly conduct of meetings. It allows every person within the organization to be heard which helps members to make decisions. This time tested method of conducting business is a way to ensure democratic rule, protection of rights, flexibility, and a fair hearing for everyone.

Use of parliamentary procedure is not appropriate for all parts of a meeting. For example, if you were having a brainstorming session, the rules would not apply. When dealing with a controversial or contentious topic, the procedure can help maintain order. Use your best judgment on when to use Parliamentary Procedure.

Resources

Robert's Rules of Order: www.robertsrules.com

Sherman, J. (Ed.). (1993). The New Robert's Rules of Order: The Classic Manual of Parliamentary Procedure. New York : Barnes and Noble.

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