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Group Awareness,
Management and Exploration Skills[1]
2.
Intervention Skills
1.
Stages of Group Decision-Making
We have all known
the frustrations and challenges that are inherent with group
decision-making. Sometimes the end product is not what we
thought it would be.
The fact
that groups move through stages as they work through the decision-making
process to solve problems is well known. Our files yielded
three different descriptions of these stages, each capturing
a different flavor of the process.
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Tools
for Teaching
navigation
2.
Teaching and Presentation Skills
3. Tips
for Programs
|
Stages
of Group Decision-Making |
Professional
|
Reality-based
|
Humorous
|
- Forming
- Storming
- Norming
- Performing
- Maturing or Declining
|
- Groping
- Griping
- Grasping
- Grouping
- Group Action
|
•
Enthusiasm
• Frustration
• Panic
• Assigning
the blame
• Punishment
of the innocent
• Rewarding
the non-contributors |
Kaner
(1996) provides helpful insight into the group decision-making
process and the role of the facilitator. He has developed a model
of group decision-making that reflects reality. This model, and
the frank discussion of the trials and tribulations that face groups
and their facilitators, is presented to let you know that if you
are struggling or feeling frustrated, it is probably perfectly normal.
In addition, this section on group facilitation skills provides
some tools to help you as you facilitate different groups tackling
different problems, issues and processes. Even the most skilled
facilitators continue to learn each time they work with a new group.
Enjoy your journey.
Managing group dynamics
can be a challenge for even the most practiced of facilitators.
Here are some tips for working with difficult participants or challenging
situations.
a. Ten Difficult Group
Participants
b. Knowing When and How
Much to Steer the Ship, Joellen Killion, National Staff Development
Council, JSD, Winter 1999.
c. Parliamentary Procedure
Reference
Kaner,
S. (1996). Facilitator's Guide to Participatory Decision-making
. Gabriola Island , British Columbia : New Society Publishers.
[1]
Adapted with permission from Soil and Water Conservation
District Outreach: A Handbook for Program Development, Implementation
and Evaluation . Ohio Department of Natural Resources, Division
of Soil and Water Conservation, 2003.
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