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Citation

Atwood, C., Kreutzwiser, R., & de Loe, R. (2007). Residents' assessment of an urban outdoor water conservation program in Guelph, Ontario. Journal of the American Water Resources Association, 43(2), 427-439.

Citation Type: Research

2 findings for this citation

In water conservation programs, there is a need to communicate effectively about the necessity for, effectiveness of, and fairness of the conservation programs.

To assess customer satisfaction with community water conservation programs, consider evaluating: effectiveness in reducing water use; effectiveness of enforcement; fairness; overall satisfaction with the program; necessity of the water use restrictions; and necessity of the water use bans.

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